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Support Center

Find answers, get guidance from our team, and learn how to make the most of every trade on Demo.

Browse by topic

Everything you need, organized by category.

Getting Started

Create your account, verify your identity, and place your first trade.

Account & Security

Manage credentials, enable two-factor authentication, and protect your account.

Trading & Orders

Order types, trading hours, fees, and portfolio management guidance.

Deposits & Withdrawals

Funding methods, processing times, and how to move money in and out.

Documents & Taxes

Account statements, transaction history, and tax documents.

Legal & Policies

Review our Terms and Privacy Policy.

Frequently asked questions

Quick answers to the most common questions.

How do I create an account?

Visit the homepage and click "Sign up." You'll provide your personal details, verify your identity with a government-issued ID, and complete the onboarding process. Approval typically takes 1–2 business days.

What financial instruments can I trade?

Caldriscoremarketoffers Stock Tokens, cryptocurrencies, and perpetual futures. Stock Tokens provide exposure to the price movements of underlying securities. Availability may vary by jurisdiction.

What are the trading fees?

Caldriscoremarketoffers competitive fee structures that vary by product and volume. Refer to the fee schedule within the platform for the most current information.

How do I deposit funds?

Fund your account via bank transfer (SEPA) or supported payment methods. Navigate to the deposit section in your dashboard, select your method, and follow the instructions.

How long do withdrawals take?

SEPA bank transfers typically take 1–3 business days. Crypto withdrawals are processed after network confirmations.

Is my account secure?

Yes. Caldriscoremarketemploys industry-standard security measures including encryption, two-factor authentication (2FA), and continuous monitoring. We recommend enabling 2FA and using a strong, unique password.

What should I do if I forget my password?

Click "Log in" then "Forgot password." Enter your registered email and follow the instructions to reset your password securely.

Who regulates Demo?

CaldriscoremarketEurope, UAB is authorized and regulated by the Bank of as a financial brokerage firm, crypto-asset service provider, and payment institution.

Still need help?

Our team is standing by. If you couldn't find the answer you were looking for, reach out and we'll take care of it personally.

Email: support@Caldriscoremarket.com
Hours: Monday – Friday · 9:00 – 18:00 CET
Response time: Within 24 hours on business days.

CaldriscoremarketEurope, UAB (company code: 306377915) is authorized and regulated by the Trading Corp. Registered address: 9034. 33-201, LT-01402 Vilnius, .